Lily Green’s Journey with UCP and Assistive Technology

Lillian (Lily) Green has been a valued participant in UCP’s Day Program in Old Saybrook for about a year and a half, attending 6 hours a day, four days a week.

At 71, Lily lives in a skilled nursing facility on a fixed income, which limited her access to technology before joining UCP. Initially, her knowledge of computers was minimal—she thought of them as devices connected to keyboards. However, when she observed others using iPads, manipulating them effortlessly with their fingers, her curiosity was sparked, and she was eager to learn.

UCP’s Assistive Technology (AT) training program, recently integrated into the Day Program, proved to be the perfect avenue for Lily to embark on her iPad journey.

Jennifer Keatley, UCP’s Executive Director, highlighted the program’s innovative approach: “We recently created an assistive technology lead teacher position within our Day Program. This role is designed to keep our staff at the forefront of technological advancements. The lead teacher learns about the latest technologies at our main technology center in Quaker Hill and brings that knowledge, along with new AT devices, back to our Old Saybrook location. The goal is to train our staff, who then incorporate technology into daily activities for the individuals we serve, according to their personal goals and interests. This ongoing training helps everyone at UCP, including staff and caregivers, stay updated on the newest technologies that can enhance independence and quality of life.”

When Lily expressed her desire to learn how to use an iPad, the AT training program responded quickly, helping her develop new skills. Thanks to a technology grant from Bridging the Digital Divide, which is a program for older adults and individuals with disabilities, UCP was able to deliver a new iPad to Lily. Practicing at home accelerated her learning, and her patience and dedication paid off. Once full of questions, Lily now skillfully uses coloring and gaming apps on her own, enjoying creative ways to pass the time.

Amy Owens, a Day Program Manager at UCP, reflected on Lily’s progress: “At first, Lily had difficulty using her fingers to navigate the iPad, so we provided her with a stylus featuring a built-up handle for better grip. That adjustment made all the difference. It’s incredibly rewarding to see her mastering the technology and gaining a sense of accomplishment. I’ve been with UCP for 15 years, and moments like these make me proud of the work we do. This is why I love being here.”

Lily’s journey with UCP demonstrates the power of technology in transforming lives, fostering independence, and enriching daily living.