You Don't Have to Navigate Technology Alone
Getting connected to virtual healthcare can feel overwhelming, but you don't have to do it by yourself. UCP of Eastern CT's Rural Telehealth program offers personalized, nonclinical technology guidance and training to help rural residents build digital skills, prepare for virtual visits, and navigate patient portals with greater confidence.
Virtual Visit Readiness
Feel confident joining your next virtual appointment.
We'll help you get your device ready, check your camera and microphone, troubleshoot connectivity, and practice joining a video or audio appointment. Get comfortable with the technology before your visit so you can focus on connecting with your healthcare provider.
Digital Literacy Training
Build your technology skills, one step at a time.
Whether you're learning to use a smartphone, tablet, computer, or video platform, we provide personalized, hands-on instruction at your pace. Training may be offered in person, remotely, or in a group setting to help you feel more comfortable using technology for your health and everyday life.
Patient Portal Support
Get more comfortable using your patient portal.
Need help with MyChart, Connie or another patient portal? We can guide you through account setup, logging in, multi-factor authentication, finding appointments and visit summaries, viewing available test results, and sending messages to your provider. Our support focuses on navigating the technology—not interpreting medical information.
Patient Portal Support
Protect your personal information and stay safer online.
Learn how to recognize suspicious emails and texts, avoid healthcare-related scams, use trusted payment channels, and protect your personal and health information. We explain privacy basics, safe online practices, and how to spot misleading health information in clear, easy-to-understand language.
Technical Troubleshooting
Get help when technology gets in the way.
A forgotten password, a camera that won't work, or a connection problem shouldn't keep you from a virtual appointment. We provide practical, nonclinical technology assistance with device settings, audio and video, connectivity, passwords, and login verification to help you overcome common barriers to virtual care.
Community Partner Training
Helping local organizations help their communities.
We work with libraries, senior centers, community organizations, housing partners, and other rural service providers to strengthen their ability to support digital health access. Through train-the-trainer sessions and ongoing support, we help community staff build the skills and confidence to guide residents through common telehealth and patient portal challenges.
CT Eligible Rural Towns Served by UCP
ELIGIBILITY
Any CT resident living in rural towns identified in the Rural Health Transformation Plan. (See map below)
SERVICE LOCATIONS
- In-home Or Virtual
- Community resource centers like libraries, senior centers, assisted living, and community centers
Contact Our Rural Telehealth Team:
email: Hr@ucpect.org,
phone: (860) 743-2623
Let's get you connected.
Contact us to learn more about available support and training opportunities.
PHONE: (860) 743-2623
EMAIL: telehealth@ucpect.org
Project Support
This project is supported by the Centers for Medicare & Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $286,840 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS, or the U.S. Government.
For more information about the CMS/HHS-funded Connecticut Rural Health Transformation Program, visit https://portal.ct.gov/dss/rural-health-transformation-program.